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Cloud Technical Support Engineer

Tel Aviv · Full-time · Intermediate

About The Position

Who are we?

Argus Cyber Security is a global leader in the automotive cyber security industry. We protect drivers & manufacturers from cyber attacks on their vehicles. We use top notch technology & have several products for inside & outside the car. Our growing team is built of talented thinkers and we are always looking for more!

Why Argus?

  • Be a part of the incredible automotive cyber security talented team
  • Help saving lives by protecting vehicles
  • Make an impact & change the world
  • Work with cool challenging technology

Job Location: Tel Aviv/Haifa, Israel


Key Responsibilities:

  • Work closely with customers to understand their system, design and execute the integration plan
  • Manage and improve customer technical onboarding processes
  • Research, debug, and resolve complex technological challenges
  • Effectively communicate and collaborate with colleagues and stakeholders
  • Carry out ideas from design to deployment in millions of vehicles
  • Perform demos and workshops with customers
  • Willingness to travel internationally
  • Availability to work on weekends if needed

Requirements

Required Skills and Experience:

  • At least 3 years of relevant experience in a customer focused position involving technical knowledge of a company' s products and services
  • Demonstrated ability to support & maintain scalable systems in production environment
  • A quick learner, ready to work in a fast-paced, multidisciplinary environment. An analytical, problem solving attitude
  • Proficiency in English

Experience with the following systems:

  • Docker essentials
  • Kubernetes
  • Helm charts
  • Java
  • Scripting in Python and Bash
  • Knowledge of computer networking, network security

Advantages

  • C\C++
  • SQL - Postgres, MySql, Oracle
  • Experience in cyber security solutions
  • Experience developing in a Linux environment
  • Apache Spark, MongoDB
  • Graphana
  • Splunk
  • ELK Stack / EFK Stack - ElasticSearch, Logstash / Fluentd, Kibana
  • DNS issues, Certificates

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